Refund policy

• Thirty days, no reason needed. Write to support@podlaps.com within 30 days of a payment and we refund it in full. You do not have to explain, and we will not ask you to justify it.
• Test it before you pay. The free plan is not a trial that expires. It does verified copies, cover art and device clean-up on real hardware, so you can confirm Podlaps works with your headphones and your computer at no cost.

If it does not work

Refunded whenever you ask, in or out of the 30 days. A tool that cannot talk to your device is worth nothing to you, and keeping your money for it would be indefensible.

If a feature disappears

Podlaps depends on services we do not control. If one withdraws access and a feature you paid for stops working, you get a pro-rata refund for the remaining period, whether or not you are inside 30 days.

Cancelling

Cancel at any time. A cancelled plan runs to the end of the period you already paid for and then reverts to the free plan. Cancelling does not by itself trigger a refund of that period — ask if you want one.

What a refund does

It ends the paid plan. Nothing is removed from your device or your computer: episodes already copied stay where they are, and Podlaps keeps working on the free plan.

How long it takes

We process refunds within three working days. How quickly it appears on your statement is up to your bank, and is usually a further few days.

Statutory rights

This policy sits on top of the law, never underneath it. If you are a consumer in the UK or EU you have a statutory right to cancel a digital purchase, and nothing here reduces it.

Refund requests and anything else: support@podlaps.com.